Frequently Asked Questions

I have not received any emails about my order, was it placed?

Typically, there's a delay in email delivery. If you've provided the correct email, please check your spam folder. If you haven't received an email, please reach out to us via our Contact page. Ensure to include your address, approximate order time, and the amount deducted from your bank.

Where is my order?

Upon successfully placing your order, you'll receive an email containing your order number. Within approximately 3 days, you'll receive another email with your shipping number. You can then track your order using the shipping number on our 'Track My Order' page.

My package is missing, what should i do?

You can use your tracking number to check the status of your order on the "Track My Order" page. Additionally, feel free to reach out to us through the "Contact" page for further assistance.

Do you ship worldwide?

Typically, yes! We showcase and promote our store in regions where we offer delivery services. If your country isn't listed in our Country/Region menu, please don't hesitate to get in touch with us via the 'Contact' page. We're here to assist you.